TDS can only deal with claims being made on an Assured Shorthold Tenancy (AST) deposit due to the potential breaches by the tenants during their tenancy term.
TDS are only able to consider the deposit dispute where the deposit was protected by TDS for the duration of the tenancy.
We cannot resolve disputes between tenants, complaints about the conduct of letting agents, managing agents or landlords, or other disputes that are not about deductions from the deposit.
We recommend seeking independent legal advice in relation to these types of concerns.
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