TDS offers two methods of deposit protection: Insured and Custodial.
TDS Insured is an insurance backed scheme. This means the agent or landlord holds the deposit during the tenancy and the money is covered by our insurance. Deposits are only ever sent to us when we are asked to adjudicate in a dispute.
TDS Custodial is a free scheme where we hold the deposit during the tenancy. Both parties tell us how they wish the deposit to be repaid between the parties at the end of the tenancy.
Use of both schemes include access to our Alternative Dispute Resolution (ADR) service if the landlord/agent and tenant cannot reach an agreement on how the deposit should be repaid.