In TDS Custodial, you should speak to the tenant in the first instance about any deductions you are seeking from the deposit and then enter a repayment request through your online account.
From 1st June 2019 landlords in England are limited to the equivalent of 5 weeks' rent for new and renewed tenancies (or 6 weeks if the annual rent is £50,000 or more).
Get the deposit cap right with our handy calculator.
Note that where the calculation results in more than .5 of a penny above the cap, we have rounded down to the nearest penny
