To avoid phishing scams or fraudulent property advertisements, we recommend that you always meet your letting agent/landlord before paying any monies. We also recommend that you view the property to ensure the advert is legitimate and that the property meets your needs.
Your deposit must be paid to the letting agent/landlord, who is then obligated to protect the funds under the legislation.
If you are ever told to pay the deposit to an account which belongs to one of the three Tenancy Deposit Protection Schemes, it’s likely that the advert for the property is fraudulent, and we would strongly recommend that you do not transfer any money.
We will only contact you from 0300 037 1000, or 0300 037 1001 or from info@tenancydepositscheme.com or deposits@tenancydepositscheme.com.
Our adjudication service is free to use, and we’ll never ask for any form of payment towards the service.