We will send a copy of your completed application and exhibits to the other party and ask them to respond within 14 days if the form is accepted.
If we do not receive a response from them within 14 days we will pay you the amount of the deposit you have claimed.
If we receive a response from them and they agree with your claim, we will pay you the amount of the deposit you have claimed.
If we receive a response from them and they do not agree with your claim, they can ask us to resolve the dispute through our dispute resolution process.