When it comes to protecting a tenant’s deposit, landlords and letting agents in the UK are legally required to use a government-authorised deposit protection scheme. However, deciding between an insured or custodial scheme can be challenging. Both options have their advantages and suit different needs, so understanding the differences is essential. Here, we break down each scheme’s benefits so you can make the best decision.

What is an Insured deposit protection scheme?

An Insured deposit scheme allows landlords or agents to hold the tenant’s deposit for the duration of the tenancy. In return, they pay a fee to the scheme to protect the deposit. This ensures that the tenant’s money is safeguarded, even in the event of a dispute.

Benefits of an Insured deposit protection scheme:

  1. Landlords and agents hold the deposit, allowing for direct management when returning it.
  2. This scheme offers greater autonomy for those who prefer to keep control of their finances.
  3. Agents and corporate landlords are rewarded for low dispute ratios in our Insured Scheme   
  4. TDS Insured is the best value insured deposit scheme available in England and Wales.

How Custodial deposit schemes work

A Custodial deposit protection scheme involves transferring the tenant’s deposit to the deposit scheme, which holds it securely until the end of the tenancy. This eliminates the need for the landlord or agent to manage the deposit directly.

Benefits of a Custodial Scheme:

  1. A Custodial scheme is free to use, making it an attractive option for agents and landlords looking to avoid additional costs.
  2. The deposit is held by the scheme, ensuring complete impartiality in the event of a dispute.
  3. Landlords and agents don’t need to worry about handling the funds, as the scheme takes care of everything from collection to return.
  4. The scheme releases the deposit directly to the appropriate party, reducing admin and potential human error.

Choosing the right deposit protection scheme for your needs

Both insured and custodial protection schemes offer valuable benefits, and choosing the right one depends on your specific circumstances. If you want control over the deposit and don’t mind paying a small fee, an insured scheme may be ideal. Alternatively, if you prefer a cost-effective and straightforward solution, a custodial scheme might be a better fit.

Here are a few factors to consider:

Experience: If you’re confident managing deposits and meeting compliance requirements, an insured scheme offers flexibility and control.

Budget: For those looking to minimise costs, custodial schemes provide free deposit protection.

Management style: If you prefer a hands-off approach, a custodial scheme simplifies the process by managing the funds for you.

While all government-authorised schemes meet the legal requirements for deposit protection, the Tenancy Deposit Scheme is often the preferred choice due to its commitment to landlords, agents, and tenants alike. With years of experience, access to Agent+ and Landlord+ and a reputation for reliability, TDS ensures your deposit protection needs are met. Plus, The Tenancy Deposit Scheme offers both insured and custodial options (with the option to choose both schemes, or switch from one to another!)

Visit the TDS website to explore your options and find the perfect deposit protection scheme for your tenancies.

About TDS

The Tenancy Deposit Scheme is part of The Dispute Service (TDS), the largest tenancy deposit protection (by value) and resolution service provider in the UK making life easier for tens of thousands of agents, landlords, developers, and millions of tenants and homebuyers. Our award-winning customer service is highly rated on both Trustpilot and Google, and we’re backed by the NRLA. We offer free deposit protection in our Custodial scheme, and the lowest rates for landlords in our Insured scheme.


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